It’s kind of annoying, so it would be wise to install the other skill as well. The Eco+ settings are pretty easy to find in the app because they’re at the top of the thermostat menu. This article applies to all ecobee thermostats except Smart, Smart SI, EMS and EMS SI. The only thing I can think of is that the ecobee itself is making that change. If it’s particularly cold where you live, the heat pump may not be able to sufficiently heat … I immediately contacted Ecobee technical support and told them what was going on. The ecobee logo and name appear in the bubble, along with the words ‘Activity Alert’, ‘Monitoring automatically set to Disarmed by Jelani’. Now I keep on getting alerts that the Aux heat is running. The Eco+ settings are … I noticed it was cold in the house and found the tstat showed 'away' so I set it … Keep in mind that if you continue to opt-in to Alexa notifications, the indicator will flash green each time there is a notification for you. It has turned itself up twice now. If you have a heat pump with auxiliary heating, when the outdoor temperature drops below this value, the ecobee will engage your aux heat and rely on aux heat to heat your home. Have you double checked your comfort settings either in the ecobee app or the thermostat itself? ), Wi-Fi configuration, equipment and threshold settings, and resetting the ecobee’s … The thermostat is 14 years old. So, in essence, the most common causation for when a furnace keeps turning on and off, is a clogged air filter. You can choose either the ecobee thermostat or your furnace to control your system's fan during furnace/aux heating cycles. Press question mark to learn the rest of the keyboard shortcuts. If you have a Nest and you like the learning feature, you can use it. My Ecobee keeps switching itself from Auto mode to Off. 1 User Guide ecobee3 ©2014 ecobee 250 University Ave | Suite 400 Toronto | Ontario | M5H 3E5 Canada Toll free 1.877.932.6233 www.ecobee.com If the flame icon is white, the thermostat is not calling for heat. Set the HVAC to Auto. When set to "thermostat", the ecobee will operate your system fan differently than your furnace during heating cycles by sending the signal to run the fan itself rather than relying on the furnace to do so. Then, if something turns on when its supposed to be off (or vice versa), I know something is wrong. It is my guess that the warnings in Ecobee are designed for houses with heat pump and electric strips. ), please check the following: 1) Verify the wiring. The furnace is overheating. … What could be the problem? Set it to Until next activity and you're done! Double check your schedule on the Ecobee and redo it. I double checked wiring and it is all as I left it. To adjust this setting, go … Heat pumps: Heat pumps are an oddball, since they reverse their refrigerant systems to heat or cool as needed. Personally, I prefer knowing the heat/AC is set to come on at a specific time. Why Does My Smart Thermostat Keep Turning the A/C Off? This is when the Ecobee will run the fan after reaching your desired heat temperature for a while after your heater has turned off. Check your Smartthings routines. The Ecobee does this to push out any additional heated air that may be remaining. Something keeps changing my Ecobee from Heat to Cool in the middle of the night and I can’t figure out why! We have White Rodgers thermostat in our garage for infloor heat. This will prevent someone from changing the system mode on your ecobee (switching from heat mode to cool mode and vice versa), as well as adjusting any of the ecobee’s settings—this includes the date and time, preferences (thermostat name, heating and cooling range, hold action, etc. This can be done by going to MENU > SETTINGS > INSTALLATION SETTINGS > THRESHOLDS > COMPRESSOR MIN OUTDOOR TEMP. I’m on iOS and I use the geofencing feature in addition to Homekit so that Ecobee switches between Home and Away modes when my girlfriend and I either arrive or leave the house. What specifically are you referring to? We have a heat pump and recently installed an ecobee thermostat. In the Messages section (where it normally reports “Performing X routine because Y trigger happened”), there are no entries within an hour of 11:20pm. time as scheduled and took care of things very effectively. If they have been on for 180 minutes either they are not working or it is so cold that the unit cannot keep upAt 180 mins, the … In this option, please select what you find best fits for you. I didn’t even think to look there because I have all my automation set up in SmartThings and not HomeKit, but apparently my wife made some HomeKit routines that were interfering with my SmartThings routines. in the past few weeks, it's started switching to away mode constantly. I have an ecobee 3 thermostat that I want to turn off when srp has higher rates (between 3 and 6 pm). (Note: when doing my humidifier work, I never touched the Ecobee … Fan Control in Heat Mode. When the outside temp dips again and need the heater, it doesn't turn on. After these checks, if your ecobee thermostat is still turning off or rebooting, it indicates a deeper problem with the wiring, heating, or HVAC system. Answer: If the thermostat is saying the A UX heat has been on too long, we are going to need a multimeter to amp out the heat strips to see if they are coming on. It helped me to create a custom comfort setting in the morning to have the house warm up. There is a setting in your "thresholds" section that you can change; most likely it is set to default at the moment which relies on the feedback of your heatpump system and how long it takes to warm up the home. Ecobee support is pretty helpful with this kind of thing. Hope that will work. Sep 28, 2016, 3:00 pm EST | 2 min read If you recently installed a smart thermostat and discovered that it randomly turns the air conditioning or heat off, it probably isn’t broken. To Set Thermostat to Auto Mode. Just changed the batteries. I would recommend to set a value for these thresholds first and that should eliminate the aux heat turning on sooner than needed.This can be done by going to MENU > SETTINGS > INSTALLATION SETTINGS > THRESHOLDS > COMP TO AUX DELTA. Some heatpumps can take longer than others to warm up and finally start giving heat. The only solution that works is resetting the furnace breaker. The flame icon will be orange but the furnace is … Also, after a year, … For some extra information, I’ve owned my Ecobee for a … If not, turn it off. Monday, February 15(Ontario Family Day)9 a.m. to 9 p.m. EST. Auto to me, would be for automatically switching between heat and cool. I had this exact same thing happening. There are four possible reasons why an Ecobee thermostat isn’t turning on the heat when it’s supposed to: The heat point on the thermostat is set lower than the temperature in the house. Then select HVAC. The cooling set point is blue while the heating set point is orange. If all else fails you can unpair your ecobee from Smartthings and see if that solves it. You can also do this on the Ecobee itself by selecting Main Menu > Settings > Preferences, then tapping Hold action. Always polite and on time. We have a heat pump and recently installed an ecobee thermostat. While on this system mode, the ecobee will display two set points—one for heating and one for cooling. elay. The mother looks up, and puts her phone back into her purse as on the left side of the screen the kids close the door and leave the house. It’s just using a “smart” feature that, frankly, isn’t very smart. Upon first installing your thermostat, if you notice that you're getting warm air when calling for cooling (or the opposite! But there’s no associated trigger. Im calling bullshit on saving energy and it doing as above states no way cranking the heat measuring other rooms etc will save energy I think they are all fukn dreaming For heatpump systems, its also crucial to know and set the minimum outdoor temperature that the heat pump can run with - otherwise the thermostat will lock out the heatpump and change over to aux heat as the weather outside will be too cold to run the heatpump unit that's sitting outside. If you don’t want to use Ecobee’s new Eco+ features, even though you were required to enable them, you can go into your thermostat’s settings to disable them. The default Heat Dissipation Time for Ecobee is … Here’s how they did it and how they’ve saved time and money. I was able to turn the thermostat off at 3 no problem, but I not sure what to select to get it back on with the same settings and schedule before it turned off. Anyways, those are the things I did to solve the issue. An analysis of ecobee owners estimated that the average ecobee owner saves 23 percent annually on their heating and cooling costs versus leaving their thermostat on hold at 22.2 degrees Celsius. It does seem to be kicking in frequently instead of normal heat and got an alert that my "Aux Heat was running for more than 180 minutes". Specific thermostat settings may be preventing the heat from turning on. MY Ecobee has worked well for about 3 years without issue. In the end, the choice is yours between Ecobee 3 and Ecobee 4. We followed the troubleshooting in the manual and even reset the thermostat twice to original factory settings. During this time, the system will rely on AUX heat to keep your home warm. I chased it down with Ecobee for almost a year. In my SmartThings app, if I go to … Please contact the product manufacturer for further assistance. There was no data leakage between the two accounts, just commands were crossing. For example, this morning my wife and I were making breakfast and cleaning the house, constantly passing the tstat and in/out of all 3 rooms with remote sensors. Ecobee is a Toronto-based maker of smart home solutions that help improve the everyday lives of customers while creating a more sustainable world. The brand new Ecobee thermostat was somehow set to 81 degrees and climbing with no end in sight even though it was still set to 70 degrees. How To Disable Eco+. To also avoid short cycling and increase equipment efficiency, you can go to MENU > SETTINGS > INSTALLATION SETTINGS > THRESHOLDS > HEAT DIFFERENTIAL TEMP > and change this to a higher value so that the system turns on for a bigger temperature drop and reduces short cycling. The past three nights, at different times (but shortly after I went to bed), my Ecobee was switched from Heat to Cool, so I keep waking up to a house that’s 59 F in the morning! Go to System. The furnace is overheating: All furnaces contain a safety mechanism called a high-limit temperature sensor. Ecobee, following the example set by the Nest 2nd gen thermostat, have been thinking outside the (conventional white, rectangular) box with the design of the ecobee3 … Press Menu on the main screen. I had this happen and it turns out it was my HomeKit home and away routines (which i have zero recollection of setting up in the first place). To enable this system mode, go to Main Menu > Settings > Installation Settings > Thresholds > Auto Heat/Cool … Back on the main screen, configure the set points with the sliders: It does seem to be kicking in frequently instead of normal heat and got an alert that my "Aux Heat was running for more than 180 minutes". My issue is I had a setting unbeknownst to me that if things were idle too long it would assume that I was away. RELATED: How to Make Your Nest Automatically Detect … They were completely overriding my ecobee schedule. They moved from on-premises systems to managed services with Google Cloud to add capacity and scale and develop new products and features faster. When I have the heat on, the Ecobee indicates that the "running equipment" is the fan AND heat (even though the heat is not on). The switching to "Off" then back to "Heat" doesn't work all the time. Look for the orange flame icon on the thermostat display. There isn’t an “on” option. But I can’t think of why it would do that...I’m not aware of anything that would automatically change you system from Heat to Cool, except for the Auto setting which I don’t use. Craig Lloyd @craigelloyd. Also, you can download your logs to see if anythinglooks off. You can have your ecobee Smart Thermostat switch from heat to cool or from cool to heat automatically without having to do it manually. If you’re receiving many “Aux heat running” alerts, you may want to adjust this setting (after confirming with your heat pump manufacturer the lowest temperature your heat pump can safely function at). They can look into your logs. What could be the problem? Link here. Remove the ecobee from the wall and examine the wiring once again. If it does then you can diagnose what setting on Smartthings is causing it to change. Although this situation is rare in Arizona, it’s common in colder parts of the country. However, the newer skill allows you to do a lot of cool things. Those last two are tricky so let's defer to ecobee, Aux Heat Runtime Alert- Sets the amount of time that the Auxiliary ... By combining the thermostat with SmartThings, we’ve also managed to keep renters from running the A.C. when the doors are open, keep the home’s humidity level below 60%, and maximize energy savings during vacancies. I can’t figure out what is causing this behavior. What ended up happening is my thermostat ID was the same as someone else's, so I would end up getting rogue commands and vice versa. Currently it is 69 degrees in our 3 car garage in January. Get in touch with our support team. Other Lights on the Ecobee 4 As we’ve discussed above, the Ecobee 4 has a small light bar on the top of the thermostat that acts as a notification center and general signal to the user, depending on what message it is trying to convey. If your ecobee thermostat is frequently rebooting, your HVAC system may be cutting power the thermostat. Can anyone explain why the Ecobee keeps doing this and help me prevent it? Any ideas where else I should look to troubleshoot this? It’s very efficient, but hard to lump in with the rest. There are several reasons that we chose to go with Ecobee… Not sure if the heat is on? I can’t figure out what is causing this behavior. The most common causes of your HVAC system cutting power to your thermostat are: 1. Simply copy and paste the days so it's not too much work. However, when your filter clogs up, then not enough air gets to the tubes, they don’t get the opportunity to shed their heat into your house, overheat, and eventually turn your furnace off via the High-Limit Switch. We keep it at around 45 to 47 degrees in the winter. Heat pumps (from my understanding) work well 35F'ish and up. None of that should flip the entire system from Heat to Cool though, right? With the newer Ecobee Plus skill, you have to add “ask Ecobee” in front of your voice commands, so it would be “Alexa, ask Ecobee to set the thermostat to 75”. If your house only has a heat pump and the the temp dips really low the electric strips will kick on and glow like toaster wires to try and warm the … We live in MN. Need more help? I then re-installed the Ecobee and when I turn on the heat only the fan starts up - the heat doesn't even attempt to kick on. New comments cannot be posted and votes cannot be cast, More posts from the SmartThings community, Work with us to build the connected world, Press J to jump to the feed. I have “comfort settings” with Home, Away, and Sleep categories...each one has a Heat and Cool temp. We mentioned that Ecobee really wants you to use Eco+, right? This is probably more common in the south where you need less heat. In my SmartThings app, if I go to Notifications -> Activity Feed, there’s an entry at 11:20pm last night for “Thermostat mode is Cool”. This is set at a default 35F (1.7C), so the heatpump will not be used when the weather outside is below 35 degrees Fahrenheit and only aux heat will be used in this case. In these cases you can manually enter a higher differential to avoid the auxiliary heat coming on for a certain time or temperature difference (it is up to you what value you would like to keep it at). Problem solved, thank you! The furnace is not receiving power. Either way, Nest’s learning feature is an extra option that ecobee doesn’t have. I tried resetting the Ecobee completely to no avail. My battery tester said they were good batteries and there was no leakage. That was it! Now this 'COMP TO AUX DELTA' option is asking for how many degrees the indoor temperature should drop before using the auxiliary heat. When outdoor temperatures reach freezing temperatures, the outdoor coils can begin to freeze over with ice. Now I keep on getting alerts that the Aux heat is running. When engaging your compressor, the ecobee will energize … When that happens, the heat pump will reverse the flow of refrigerant so that hot refrigerant is sent to the … I tried “auto”, but it stayed off. The past three nights, at different times (but shortly after I went to bed), my Ecobee was switched from Heat to Cool, so I keep waking up to a house that’s 59 F in the morning! Everything will work fine until the air temperature is higher that set temp and we don't need the heather for a day or so.
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